Last Updated: 2013
At Agility Shipping and Logistics, your privacy is important to us. This Privacy Policy explains how we collect, use, disclose, and safeguard your personal information when you visit our website or use our services.
By using our website, you consent to the practices described in this policy.
We may collect the following types of information:
Full name
Email address
Phone number
Company name
Shipping addresses
Billing and payment details
IP address
Browser type and version
Pages visited and time spent on our site
Device type and operating system
Shipment data (tracking number, delivery addresses, cargo description)
Customer preferences and shipping history
We use the information we collect to:
Provide and manage logistics and shipping services
Respond to inquiries and customer service requests
Process quotes, shipments, and payments
Send service-related updates or notifications
Improve our website and user experience
Comply with legal or regulatory requirements
We do not sell or rent your personal information. However, we may share it with:
Logistics partners and carriers for delivery and tracking
Customs authorities for clearance and compliance
IT and service providers (e.g., email or payment platforms)
Government or legal entities when required by law
All third-party service providers are required to maintain the confidentiality and security of your data.
We implement appropriate technical and organizational measures to protect your information from unauthorized access, disclosure, or loss. These include:
SSL encryption for website and forms
Secure servers and firewalls
Limited employee access to personal data
Despite our efforts, no transmission or storage system is 100% secure. We encourage you to take appropriate precautions.
If you are accessing our services from outside the UAE or South Africa, be aware that your data may be transferred, stored, and processed in countries where our servers or partners are located.
We ensure such transfers are compliant with applicable data protection laws.
Depending on your region, you may have the right to:
Access the personal data we hold about you
Request correction or deletion of your data
Object to processing or request data portability
Withdraw consent at any time
To exercise any of these rights, please contact us at: privacy@agilityshippinglogistics.com
Our website uses cookies to improve user experience, track performance, and personalize content. You can manage your cookie preferences in your browser settings.
Types of cookies we use:
Essential (for core functionality)
Performance (analytics and tracking)
Functional (language and user preferences)
We retain your personal information only as long as necessary for the purposes outlined in this policy, or as required by law. Once no longer needed, it is securely deleted.
Our website may contain links to external websites. We are not responsible for the privacy practices or content of those sites. We recommend reviewing their privacy policies separately.
If you have any questions or concerns regarding this Privacy Policy or your personal data, please reach out to:
Agility Shipping and Logistics
📧 Email: privacy@agilityshippinglogistics.com
📞 Phone: +27 68 850 7150 (South Africa)
We may update this Privacy Policy periodically. All changes will be posted on this page with the "Last Updated" date. Your continued use of our site or services constitutes acceptance of any updates.
